Excellence Team Ltd
Last updated: 15 December 2025
Excellence Team Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, digital platforms, social media channels, advertising campaigns, and other marketing activities.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. About Us (Data Controller)
Company name: Excellence Team Ltd
Company number: 16096493
Registered in: England & Wales
Registered address:
Ace House, 22 Chester Road,
Sutton Coldfield, West Midlands,
United Kingdom, B73 5DA
Email: admission@excellenceteam.co.uk
Phone: +44 7792 738365
Website: https://www.excellenceteam.co.uk
Excellence Team Ltd is a UK education consultancy providing guidance on university admissions, UCAS applications, courses, scholarships, student finance, and visa support.
We act as the Data Controller for all personal data processed under this policy.
2. Personal Data We Collect
We may collect, store, and process the following categories of personal data:
- Full name
- Email address
- Mobile and contact numbers
- City and postcode
- Immigration or living status in the UK (where relevant)
- Course, subject, or study preference
- Information submitted via enquiry, application, or lead forms
- Communication records (calls, emails, messages)
- Marketing and advertising interaction data (including form submissions, clicks, and engagement)
We only collect data that is adequate, relevant, and limited to what is necessary.
3. How We Collect Your Data
We collect personal data through:
- Our website (including contact and application forms)
- Social media platforms and pages
- Lead forms and campaigns on platforms such as:
- Meta (Facebook & Instagram)
- TikTok
- Google and other advertising networks
- Email, phone calls, SMS, WhatsApp, and messaging platforms
- Customer Relationship Management (CRM) and marketing tools
Third-party platforms may also collect and process data independently under their own privacy policies.
4. How We Use Your Data
We use your personal data to:
- Conduct eligibility checks for university admission
- Provide guidance on courses, UCAS, scholarships, student finance, and visas
- Respond to enquiries and contact you regarding your request
- Provide ongoing student support and consultancy services
- Manage marketing, advertising, and communication activities
- Improve our services and user experience
- Comply with legal, regulatory, and contractual obligations
We do not sell, trade, or rent your personal data to third parties.
5. Legal Basis for Processing
We process your personal data based on one or more of the following lawful bases:
- Consent – where you voluntarily submit your information
- Legitimate interests – to respond to enquiries and provide requested services
- Legal obligation – where required under UK law
You may withdraw your consent at any time.
6. Marketing, Advertising & Communications
By submitting your information, you acknowledge that:
- We may contact you by phone, email, SMS, WhatsApp, or other digital communication methods regarding your enquiry
- We may send relevant information related to education services
- We use digital advertising, analytics, and tracking tools to measure performance and improve campaigns
You can opt out of marketing communications at any time by contacting us.
7. Data Sharing & Third Parties
We may share personal data only with:
- Partner universities, colleges, or education providers (where relevant)
- Technology, IT, CRM, analytics, and marketing service providers
- Professional advisers or regulatory authorities where legally required
All third parties are contractually required to protect your data and comply with UK data protection laws.
8. International Data Transfers
Some of our service providers or platforms may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.
9. Data Retention & Security
We retain personal data only for as long as necessary for the purposes set out in this policy.
We use appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
10. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
11. Cookies & Tracking Technologies
Our website and marketing platforms may use cookies, pixels, and similar technologies for analytics, performance measurement, and advertising purposes. You can manage cookies through your browser settings.
12. Third-Party Websites & Platforms
Our website and ads may contain links to third-party platforms. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
14. Contact Us
For any questions regarding this Privacy Policy or how we handle your personal data, please contact:
Excellence Team Ltd
Ace House, 22 Chester Road,
Sutton Coldfield, West Midlands, B73 5DA
📞 +44 7792 738365
📧 admission@excellenceteam.co.uk